If you need a refund, we start the refund on the same day, but sometimes it can take up to 7 business days.
Note – Make sure there is no license key for the products. Therefore, you cannot request a refund for license keys.
We do not issue refunds under the following circumstances:
- You can’t install a downloaded theme or plugin
- The theme or plugin somehow does not work or is not compatible with your hosting and WordPress.
- Theme or plugin requires license or purchase code
- Your website breaks during theme or plugin install
Provider provides digital media (“Software”) that may be downloaded immediately after a purchase order is placed. There is no “trial” or “grace period” after purchase of any product to indicate that all sales are final.
Once you’ve purchased software, there’s no way to “get it back”. If we are unable to resolve your issue or our product is not fully functional (damaged product), all refunds will be made by dangiji.com on the same day.
It may take up to 3-7 days to receive the refund in your payment account or medium depending on the payment method and the location of your bank.
If you want to solve your problem, then upload the screenshot and tell about the problem you are facing in this form.